RESIDENCY/FELLOWSHIP PROGRAM COORDINATOR -Creighton University Arizona Health Education Alliance

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Staff
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200212 Requisition #

We are looking for an experienced Residency/Fellowship Program Coordinator to join the new Creighton University Arizona Health Education Alliance in Phoenix area. Bring your knowledge, skills, experience and passion to the Alliance’s mission of training new generations of physicians and other health-care professionals to serve in this fast-growing region.

What is Creighton Arizona Health Education Alliance? In 2018, Creighton University, Dignity Health St. Joseph’s Hospital and Medical Center, Valleywise Health, and District Medical Group, Inc., formed a strategic partnership, which led to the Alliance’s creation. It manages Residency and Fellowship programs previously managed by each partner. By doing so, the Alliance became one of the Arizona’s largest providers of Graduate Medical Education, with an exciting opportunity to play a major role in the area’s health-care landscape. Creighton University and its stellar Health Sciences programs serve as the academic partner.

Job Summary:

The Creighton University Arizona Health Education Alliance is currently recruiting a Residency/Fellowship Program Coordinator for the Child & Adolescent Psychiatry Fellowship at Valleywise Health Behavioral Health Center- Mesa.  The Residency Program Coordinator is responsible for the operational and financial management of the accredited residency training program. In collaboration with the Program Director and reporting to the GME Manager, the position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment.

 

Essential Functions & Responsibilities:
• Provides support and meets regularly with the Program Director concerning program management and
activities and the status of projects. Identifies and evaluates the methods for improving workflow and
cost effectiveness and makes recommendations to the Program Director and GME Manager for
improvement. May assist in program-level policy development.
• Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support
compliance.
• Provides both administrative supervision and support to residents/fellows. Acts as a liaison between
residents and hospital administration when necessary. Establishes relationships and acts as a liaison to
other Hospitals, internal departments, and divisions regarding resident recruitment, orientation,
external rotations, etc.
• Oversees department-level trainee orientation.
• Informs residents and trainees of inter and intradepartmental policy and procedure changes, with
assistance from GME office.
• With the GME Office, tracks, reports, and ensures compliance with procedures regarding licensing,
annual contracts, and initial and re-credentialing of trainees.
• Manages materials for specialty-specific trainee exams and may assist with proctoring exams.
• Develops, implements, and oversees the maintenance of filing, record keeping, distribution of
materials, and other types of office/program systems. Evaluates and standardizes office procedures
and effectively troubleshoots and resolves issues.
• Maintains databases in accordance to established common database protocols with resident and
faculty data, including New Innovations.
• Manages the evaluative processes of the trainees, program, faculty, and rotations.
• Develops and distributes call schedule.
• Oversees all purchasing for the office/program. Assesses equipment acquisition and training needs,
and makes recommendations to the Program Director and GME Manager. Orders equipment and
supplies for the training office.
• Plans departmental annual events including recruitment, orientation, graduation, faculty retreats, as
well as various meetings and program-related events.
• Organizes meetings and prepares and distributes materials for conferences and lectures. Develops
brochures, invitations, or advertisements for events/lectures.
• Creates and/or maintains external program advertising/media through websites, brochures, postcards,
publications and other such media. Creates/edits annual publications regarding the program. Maintains
program’s website content.
• In applicable programs, maintains the ERAS database (Electronic Residency Application System) and
oversees its processes during the Residency Recruitment season.
• Performs all Match responsibilities and corresponds with newly matched residents about requirements
and process for appointment to the hospitals. In applicable programs, assists with quota review and
rank list entry and certification in NRMP (National Residency Matching Program).
• Assists GME office to tracks and processes paperwork for visa requests, in conjunction with the
Registrar and International Office.
• Verifies trainees’ status and activities as needed.
• Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews.
• Assists in monitoring residents’ duty hours and operative/case experience via regular review of data
reports.
• Provides administrative supervision and guidance to residents regarding administrative issues, due
dates, and deadlines.
• Receives inquiries from residents and applicants and triage as necessary to others within the
department or in other hospitals.
• Works with GME Manager to ensure accuracy of budget statements and assists with yearly residency
budget. Responsible for recurring purchase orders for the residency program, processing all check
requests, and paying bills associated with the program’s activities.
• Performs other duties as assigned.

Qualifications:

  • High school diploma or equivalent required; Bachelors Degree preferred.
  • Minimum of 3-5 years of office administration experience, preferably in a healthcare and/or education setting.
  • Excellent written and verbal communication skills.
  • Ability to organize information.
  • Ability to handle sensitive information with absolute confidentiality.
  • Working knowledge of software applications including Microsoft Word, Excel, and PowerPoint.
  • Ability to make decisions independently or to escalate issues as needed.

 

Knowledge, Skills, Abilities:

Ability to make administrative/procedural decisions and judgments;

Ability to coordinate and organize meetings and/or special events;

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community;

Ability to lead and train staff and/or students;

Knowledge of finance, accounting, and budgeting procedures;

Ability to gather and analyze statistical data and generate reports;

Ability to function effectively as a team member, while exercising independent and critical judgment;

Ability to prioritize work with multiple and conflicting demands in a deadline-oriented environment

 

Physical Requirements:

Seeing: 75 – 100%

Hearing: 50 – 74%

Standing/Climbing/Mobility: 0 – 24%

Lifting/Pulling/Pushing: 0 – 24 % (pound: 10 lbs.)

Fingering/Grasping/Feeling: 75 – 100%

Travel: No

Exposure to Blood Borne pathogens: No


AAP/EEO Statement:

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.


Disclosure Statement: 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required.  Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE.  Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.

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