Manager Ticket Operations
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Qualifications:
Bachelor’s degree
2-4 years related experience
Knowledge, Skills, Abilities:
Ticketmaster, Archtics software experience strongly preferred
Strong interpersonal/human relations/supervisory skills in relationship to college students and working with the public
Proficiency in Microsoft Office Suite to include Word, Excel and InDesign, Photoshop experience
Ability to self-start, work independently
Financial experience (i.e. invoices to donors, ticket invoices, processing all ticket revenues)
Experience in Marketing/Advertising preferred (i.e. will assist in Marketing and Promotional efforts)
Ability to communicate effectively (verbal and written);
Customer service focus including the ability to assess inquiries and provide appropriate information or resolution using judgment and available resources, and proven ability to maintain confidentiality;
Ability to coordinate and prioritize work with multiple and conflicting demands in a deadline-oriented environment;
Ability to be collaborative and work in a team environment;
Demonstrate Professionalism;
Must be dependable/accountable
Physical Requirements:
Seeing: 75 – 100%
Hearing: 75 – 100%
Standing/Climbing/Mobility: 0 – 24%
Lifting/Pulling/Pushing: 0 – 24% (pound: lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: Yes
Exposure to Blood Borne pathogens: No
AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.
Bachelor’s degree
2-4 years related experience
Knowledge, Skills, Abilities:
Ticketmaster, Archtics software experience strongly preferred
Strong interpersonal/human relations/supervisory skills in relationship to college students and working with the public
Proficiency in Microsoft Office Suite to include Word, Excel and InDesign, Photoshop experience
Ability to self-start, work independently
Financial experience (i.e. invoices to donors, ticket invoices, processing all ticket revenues)
Experience in Marketing/Advertising preferred (i.e. will assist in Marketing and Promotional efforts)
Ability to communicate effectively (verbal and written);
Customer service focus including the ability to assess inquiries and provide appropriate information or resolution using judgment and available resources, and proven ability to maintain confidentiality;
Ability to coordinate and prioritize work with multiple and conflicting demands in a deadline-oriented environment;
Ability to be collaborative and work in a team environment;
Demonstrate Professionalism;
Must be dependable/accountable
Physical Requirements:
Seeing: 75 – 100%
Hearing: 75 – 100%
Standing/Climbing/Mobility: 0 – 24%
Lifting/Pulling/Pushing: 0 – 24% (pound: lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: Yes
Exposure to Blood Borne pathogens: No
AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.