Manager Patient Services - School of Dentistry

Qualifications:
Bachelor's Degree preferred or equivalent managerial experience preferred in the healthcare setting
Three (3) years experience with patient scheduling and support, customer service.
Experience with HIPPA, FERPA, EEO, and other regulatory requirements of the job
Knowledge of Microsoft Office applications including Outlook, Word, Excel
Experience with Dental software solutions and Electronic Health Record management
Excellent verbal and written communication.
Flexible; able to encourage and lead in times of change

Knowledge, Skills, Abilities:
Knowledge of patient registration and billing processes.
Knowledge of Microsoft Office applications including Outlook, Word, Excel
Experience with Dental software solutions and Electronic Health Record management
Excellent verbal and written communication.
Flexible; able to encourage and lead in times of change
Ability to operate a computer and Microsoft Office products.
Ability to multi-task, prioritize and meet deadlines.

Required Licenses/Certifications:

Physical Requirements:
Seeing: 75 – 100%
Hearing: 75-100%
Standing/Climbing/Mobility: 0-24%
Lifting/Pulling/Pushing: 0-24% (pound: lbs.)
Fingering/Grasping/Feeling: 0-24%
Travel: 0-24%
Exposure to Blood Borne pathogens: Yes

AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.