Lead Technologist for Phoenix
Qualifications:
• Bachelor’s degree in a related field and/or equivalent work experience.
• Master’s degree preferred
• Minimum of 4 years’ managing IT functions or supporting technology users
• Minimum of 1 year supervising technology service providers preferred.
• Higher education experience preferred.
Knowledge, Skills, Abilities:
• Mobile Device Support
• Help Desk Support
• Hardware Support
• Microsoft Office Suite Support
• Windows OS
• Application Support
• Apple OSx
• Peripheral Support
• Video Conferencing - Video/Voice
• Android
• Apple iOS
• Active Directory Group Policy Objects
• LanDesk or Casper – Desktop Mgmt Systems
• A/V presentation & capture systems
• A/V signal mixing, switching & integration
• Strategic planning
• Vendor Relationship Management
• Mission and Service orientation
• Openness (zest) for learning
• Results orientation
• Accountability
• Adaptability
• Collaboration and teamwork
• Customer Relationship Management
• Innovative and creative thinking
• Risk taking
• ITIL Framework
• Digital video routing and transport
• Projection and display system support
Licenses and Certifications
ITIL Foundations Certification or pass within first 6 months of accepting this position
Apple or Microsoft certifications desirable
Physical Requirements:
Seeing: 75 – 100%
Hearing: 50 – 74%
Standing/Climbing/Mobility: 0 – 24%
Lifting/Pulling/Pushing: 0 – 24 % (pound: )
Fingering/Grasping/Feeling: 75 – 100%
Travel: No
Exposure to Blood Borne pathogens: No
AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.