IT Solutions Analyst

180727 Requisition #
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The IT Solutions Analyst works collaboratively to define Project Objectives, Business Cases and Service Design Packages for proposed projects.

Primary duties will include requirements elicitation, drafting project-related documents, creating time/resource estimates, cost estimates and gathering requested information for proposed projects. S/he must have a track record of providing IT solutions analysis and be able to work on multiple project assignments while remaining responsive and able to build relationships with internal and/or external customers.

Position provides expertise, knowledge and skill for process improvement, and will assist in continual service improvement efforts. IT Solutions Analysts must have ability to understand advanced systems/technology architecture to enable efficient communication with technical resources and validate requirements with the enterprise architecture review board. S/he is responsible for all aspects of Service Design for a project. Other duties include developing and analyzing solution options along with IT managers and customers. At the conclusion of a project the role will provides independent unbiased validation of project success against the established objectives for the project including validation that the IT solutions meet or exceed the requirements defined by the requesting stakeholders.

This role also provides an effective liaison between University partners, vendors, stakeholders and all teams in the Division of IT & Library Services, working closely to deliver outstanding Student Experiences and Outcomes. The candidate must have a strong commitment to the highest ethical and professional standards along with a good understanding and commitment to the Catholic and Jesuit mission of Creighton University.

Bachelor of Science in Computer Science or in a related area and/or equivalent experience. Master’s degree in a related field preferred.
Minimum 2 years of applicable combined experience in one or more of the following:
Systems/storage applications
Cloud engineering and provisioning – application and storage
Application/Solution Design and implementation across many platforms
Business Analysis
Functional and Technical Requirements and Design documentation

License and Certification:
Industry relevant certification preferred, PMI-PBA, IIBA-CBAP, IIBA-CCBA
Must currently hold or pass ITIL Foundation Certification Exam within 6 months of start date

Physical Requirements:
Seeing: 75 – 100%
Hearing: 75 – 100%
Standing/Climbing/Mobility: 0 – 24%
Lifting/Pulling/Pushing: 0 – 24 % (pound: 10 lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: No
Exposure to Blood Borne pathogens: No

AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.

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