Clinic Support Specialist
Qualifications:
High School diploma or equivalent
Minimum of 2-4 years of patient registration experience
Knowledge of medical terminology and insurance practices
Computer Skills to include Microsoft Office, Internet and email
Excellent oral and written communication skills
Ability to multi-task, excellent organizational skills
Excellent customer service skills
Ability to maintain confidentiality
Ability to work effectively as a team member with clinic providers and staff.
Knowledge, Skills, Abilities:
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures/processes;
Ability to communicate effectively (verbal and written);
Customer service focus including the ability to assess inquiries and provide appropriate information or resolution using judgment and available resources, and proven ability to maintain confidentiality;
Ability to coordinate and prioritize work with multiple and conflicting demands in a deadline-oriented environment;
Ability to be collaborative and work in a team environment;
Demonstrate Professionalism;
Must be dependable/accountable
Physical Requirements:
Seeing: 75 – 100%
Hearing: 50 – 74%
Standing/Climbing/Mobility: 0 – 24%
Lifting/Pulling/Pushing: 0 – 24 % (pound: 10 lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: No
Exposure to Blood Borne pathogens: No
AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.