Benefits and Well-being Coordinator

The Benefits and Well-Being Coordinator supports Creighton University’s mission by administering employee benefits programs, managing
leave of absence processes, and coordinating well-being initiatives. This role ensures employees have access to the resources they need to
enhance their health, financial security, and overall well-being throughout the employee experience.

Benefits Administration

• Employee Support:
  • Serve as the first point of contact for employees regarding benefits questions, including plan options, enrollment, eligibility, and coverage.
  • Assist new hires during onboarding by explaining benefits offerings and guiding them through the enrollment process.
• Program Administration:
  • Maintain accurate records of benefits enrollment and changes in the HR system.
  • Coordinate open enrollment, including preparing materials, scheduling informational sessions, and providing support to employees.
  • Ensure timely processing of benefits-related tasks such as enrollment updates, COBRA notifications, and dependent coverage changes.
• Vendor and Compliance Management:
  • Act as a liaison with benefits vendors to resolve employee issues, verify claims, and address service concerns.
  • Monitor compliance with regulations such as HIPAA, COBRA, and ACA, maintaining accurate documentation for audits and reporting.
• Leave of Absence Management:
  • Serve as the main point of contact for employees seeking information on leave policies and options, including FMLA, parental leave, and personal leave.
  • Coordinate the leave process, including documentation review, tracking leave usage, and communicating timelines to employees and supervisors.
  • Work closely with vendors and third-party administrators for short-term disability, long-term disability, and related benefits claims.

Well-Being Coordination

• Program Development:
  • Design and implement wellness programs that promote physical, mental, and financial well-being, tailored to employee needs.
  • Collaborate with campus partners and external vendors to create engaging well-being events, such as fitness challenges, mindfulness workshops, and financial well-being seminars.
• Event Coordination:
  • Plan and execute well-being events, including benefits fairs, health screenings, and wellness challenges.
  • Develop marketing campaigns to promote well-being initiatives and boost participation using digital platforms and internal communication tools.
  • Deliver presentations and workshops on topics such as stress management, nutrition, and work-life balance.
  • Build a well-being resource library for employees to access tools and information.

Qualifications:

• Bachelor’s degree in human resources, business administration, or degree in health or behaviorial science field.  
• 2-3 years of experience in benefits administration, well-being program coordination, HR, or leave of absence management.
• Preferred:  SHRM-CP, PHR, or  CEBS
• Strong understanding of wellness principles and best practices.

Knowledge, Skills, and Abilities:

• Knowledge of wellness promotion theories, behavior change strategies, and evidence-based practices.
• Excellent communication skills, including public speaking, writing, and interpersonal communication.
• Ability to work collaboratively with diverse stakeholders and build strong partnerships across campus.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Commitment to fostering a culture of inclusion, diversity, and equity in wellness programming.