Associate Director - Financial Aid

Qualifications:

Education: A Bachelor's degree is required. A Master's degree is preferred.

Experience: Three years of experience in an automated financial aid office is required.

Knowledge of Banner financial aid management system is preferred.

Prior supervisory experience is preferred.

Must have a thorough knowledge of federal regulations as they pertain to the programs administered by the office.

Skills:

• Excellent communication skills are required.
• Leadership, human resource management, problem solving, and public speaking skills are required, as are organizational and management skills.
• Proficiency with computers and a highly automated financial aid management system is required.
• The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Essential Functions:

• Administer all federal, state and institutional financial aid programs;
• Ensures that the automated financial aid information system (Banner Financial Aid module) and student employment management systems are managed, set up, used efficiently and effectively;
• Package student financial aid for prospective and continuing students (undergraduate, graduate, adult and online) from all sources based on eligibility and the availability of funds;
• Demonstrate compliance for all pertinent financial aid audits;
• Provide campus constituents with customer service support related to financial aid;
• Create and execute financial literacy programs designed to help students manage student debt and prevent loan defaults;
• Plan and direct the presentation and enforcement of policies and forms (i.e. Return of Title IV, Satisfactory Academic Progress Standards, Verification forms, etc.)
• Attend training and professional development meetings as needed to stay abreast of regulations and changes.

Physical Requirements:

Seeing: 75 – 100%

Hearing: 50 – 74%

Standing/Climbing/Mobility: 0 – 24%

Lifting/Pulling/Pushing: 0 – 24 % (pound: 10 lbs.)

Fingering/Grasping/Feeling: 75 – 100%

Travel: No

Exposure to Blood Borne pathogens: No

AAP/EEO Statement:

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

Disclosure Statement: 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required.  Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE.  Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.