Assistant Director of Student Accessibility Services

240194 Requisition #

The Assistant Director works both with qualified students with documented disabilities and students receiving benefits through the Veterans Administration. Working with Creighton’s Offices of Student Accessibility Services (SAS) (80% effort) and Military and Veterans Affairs (OMVA) (20% effort), the Assistant Director works in Phoenix, ensuring that the needs of primarily PHSC-based students registered with these offices are met, and that these students persist to degree completion. This position is a direct report to the Director of SAS and serves on that leadership team while providing direct support to the coordinator of OMVA.


In this effort, the Assistant Director serves a critical role in the implementation of accommodations for students with disabilities within the framework of university policy and federal regulations, current and accepted learning theories. Providing leadership and coordination of this process for the PHSC, this position works closely with students, faculty and administration in Phoenix, along with the Omaha-based SAS office. The Assistant Director also serves as the OMVA’s PHSC certifying official and site coordinator for annual program approvals and routine compliance surveys conducted in Phoenix by the Arizona State Approving Agency (SAA). In this role, the position provides site and program documentation to ensure continued approval by the VA supporting the University’s ability to accept VA education benefits, primarily for PHSC. The Assistant Director may also support the certification of benefit-eligible students for the Omaha-based OMVA as needed.

At all times employees are expected to uphold Creighton’s core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.


  • Review and determine student eligibility based on documentation and interactive process. Conduct intakes (interactive interviews) and evaluation of academic, clinical, physical, and student employee accommodation requests. Provide support to SAS-registered students as needed.
  • Collaborate, communicate, educate, and consult with faculty and staff on implementation of academic and clinical/practicum/field experience accommodation plans.
  • Within the confines of the Success Center, coordinate, schedule, and collaborate with the PHSC Academic Success team and SAS Graduate
  • Assistant to proctor accommodated exams. Supervise the PHSC SAS Graduate Assistant.
  • Serve as the school certifying official (SCO) to the Phoenix-based OMVA for all benefit-eligible students. Prepare all student and University records for routine compliance surveys and coordinate specific program and University related documentation for the PHSC annually and upon request of the Arizona State Approving Agency (SAA) and the OMVA.
  • Contribute to Student Success divisional efforts that support the persistence, retention, and overall success of Creighton students as needed.



• Master’s degree required (preferably in education, counseling, or related field.)
• Progressively responsible professional work experience at the coordinator or assistant director level administering comprehensive support programs.
• Experience working with a diverse population in a secondary, post-secondary, or professional level.
• Experience working in a disability/accessibility accommodations environment at a post-secondary or secondary level.


Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills, including experience making effective public presentations to a variety of audiences.
• Knowledge and awareness of ADA laws, policies, and regulations, and how they impact higher education.
• The ability to develop relationships with a wide variety of community constituents.
• Experience gathering relevant data for reporting.


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AAP/EEO Statement 

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.


Disclosure Statement 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice. 



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