Assessment and Accreditation Specialist

The Assessment and Accreditation Program Specialist will support the Senior Director of Assessment and Accreditation within the administrative suite of the School of Dentistry (SOD) and perform highly advanced, diversified, confidential, and complex administrative duties. Additionally, will perform routine clerical and administrative functions such as answering phones, drafting correspondence, scheduling, organizing, and maintaining paper and electronic files.

• Support SOD’s Strategic Planning to include facilitation of annual strategic planning efforts.
• Develop processes for gathering data and ensure consistent and viable information.
• Monitors progress of strategic goals for quarterly reporting of the annual plan.
• Support of SOD’s Outcomes Assessment Plan including annual data gathering from faculty and other accreditation information. 
• Assists in updating/managing processes for continuous quality improvement.
• Facilitation to include assisting with data analysis, creation of reports, and scheduling of appropriate faculty groups. 
• Documentation of discussions and updates for changes to the outcomes plan and outcomes manual.
• Manage SOD’s databases required for CODA accreditation annually and continuous collection during the seven-year cycle. 
• Create the graphs and documents each term for the Course Evaluations from the Blue Line analysis.
• Serve as a vital link between the SOD and the campus at large through network development and database management.

Office of Assessment and Accreditation:

• Provide administration support and coordination to the Senior Director of Accreditation and Assessment.
• Assist in the continual data gathering and annual reporting to the Commission on Dental Accreditation to include updates to the CODA manual and databases between site visits.
• Ongoing data gathering to ensure all data is ready for the required site visit by CODA and all documentation and data that is required.
• Ensure processes for accreditation and assessment for the SOD are updated and accurate.
• Key team leader in the preparation for CODA site visits and facilitation of site visitors.
• Manage the SOD catalog review, update, and distribution.
• Provide support for the Bylaw Committee to collect policy revisions, incorporate them into the SOD Bylaw document and attend bi-monthly Bylaw meetings and will assist as point contact and evolution of SOD compliance for the university. 
• Provide updates to the CU Navex system for multiple departments in the SOD as policies are updated and approved going forward.
• Serve on the team of Office Assistants (OA) to complete Web site and Intranet updates for the SOD to ensure CODA requirements. 
• Assist the Director with other projects that arise.

Office of Academic Affairs

• Data acquisition, collection, and organization for internal, external, and accreditation reporting for student progression and maintaining student documentation.
• Create and maintain spreadsheets for clinical activity, maintain archives, and provide team leaders with information on student progression.

Office of Student Affairs & Admissions

• Support scholarship duties as assigned by the Office of Student Affairs and as dependent upon Office operational needs. Includes correspondence with students. (Further defined and Limited to higher seasonal support during spring and fall.

Qualifications:

• Proven experience (6-10 years) as an administrative assistant and/or in office management.
• Advanced knowledge of Microsoft 365 including Teams, SharePoint, Planner, and Forms
• Demonstrate high level of proficiency in creating and use of Excel spreadsheets and working with and manipulating reports and data.
• High school diploma or equivalent required. Associate or bachelor’s degree preferred.
• Minimum of 2 years’ experience in accounts payable and/or accounting, expense tracking preferred
• Experience in dental and/or medical education preferred.
• File management and process documentation experience preferred.

Knowledge, Skills, and Abilities:

• Ability to learn new database software and connection to diverse systems.
• Must have a customer service focus; ability to assess inquiries, provide appropriate information and resolution, anticipatory judgment, and decision-making using available resources and proven ability to maintain confidentiality.
• Excellent time management skills and the ability to prioritize work when managing multiple inter-related projects and service areas.
• High degree of accuracy, attention to detail, and problem-solving skills 
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to use project management software.
• Ability to work independently and collaboratively. 
• General familiarity with privacy laws including HIPAA and FERPA.
• Dependable, responsible, and accountable.

Licenses/Certifications:

• Research Certification (CITI research certification) preferred.

At all times employees are expected to uphold Creighton’s core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational training.